I believe that it truly is a problem - specifically with respect to scalable marketing and especially if the founders are engineers with a great dislike of anything marketing related (yours truly included).
We like to believe that once we launch and get a handful of users, the viral effect will take place and bada-bing bada-boom we will have a million users. Movies like social network make it look like Facebook reached its first million users drinking and coding 24/7 (I still love that movie) - but the truth is that you have to put the effort in building relationships with your users and there is no scalable way to do that.
We like to believe that once we launch and get a handful of users, the viral effect will take place and bada-bing bada-boom we will have a million users. Movies like social network make it look like Facebook reached its first million users drinking and coding 24/7 (I still love that movie) - but the truth is that you have to put the effort in building relationships with your users and there is no scalable way to do that.