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You see this numbers quite often (p.e. regarding digg). I think thats just the way things (people) are. 10% will say something the other 90% will listen. Wenn you start something involving user interaction/communication you should keep it in mind.



Totally agree. The same is true, for example, in viral growth. A small number of users will be the source of most of the invitations going out, as I mentioned here: http://danieltenner.com/posts/0009-how-to-make-your-applicat...

That's just a natural state of things, rather than something to be fought against.

One interesting question is, why doesn't this apply to email or the telephone? Or does it apply to those media too?


My guess is that it applies to telephone conferences and emails with more than one recipient.




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