Hey guys,
Has anyone else had a bad experience with Apple Support? My Macbook Air stopped working one fine day, and the Repair Centers refuse to honor the warranty, claiming that there's "Liquid Damage". If I had known about such false claims earlier, I would asked the engineer to open the laptop in front of me. The repair cost asked for is 90% of the cost of the laptop.
How can Apple get away with such outright fraud? I'm 100% sure not a drop of water entered the laptop.
I've read reports on how Apple recently lost a lawsuit[1] because of this "Liquid Damage" bullshit. But, repair centers continue to use this excuse.
What do you guys suggest?
[1]: http://news.cnet.com/8301-13579_3-57586562-37/apple-settles-iphone-water-damage-lawsuit-for-$53m/