It doesn't matter how good the man pages are, I can't give emacs and latex to my mother and expect her to produce a document. In general, FLOSS really sucks at supporting nontechnical, mainstream users.
I understand your point, but I was talking about documentation, not ease of use (sometimes they go hand in hand, sometimes not). Also to further my point about docs in emacs, emacs goes waay beyond just a man page, documentation is baked into everything. Everything is in there... minimal googling required. If you can't tell... im still high on my first few weeks playing with emacs, plz excuse my cool-aid stains.