They launched Windows RT and regular Windows 8 the wrong way around. In 2-3 years time, when the Windows app store is more mature, Windows RT will make more sense so that people don't need desktop mode as a crutch.
At that point they should try again, but with a fully Metro UI, i.e. ditch desktop mode (including a Metro version of Office). Also needs a different name, maybe SurfaceOS, it's too confusing for users with a name that includes "Windows", and has a desktop that kinda-sorta works like regular Windows.
Saying that, I think the Surface Pro and other Windows 8 tabs are going to get a lot better as x86 chips get better with power consumption, continuing from Haswell. Seems Windows 8.1 is solid step forward.
At that point they should try again, but with a fully Metro UI, i.e. ditch desktop mode (including a Metro version of Office). Also needs a different name, maybe SurfaceOS, it's too confusing for users with a name that includes "Windows", and has a desktop that kinda-sorta works like regular Windows.
Saying that, I think the Surface Pro and other Windows 8 tabs are going to get a lot better as x86 chips get better with power consumption, continuing from Haswell. Seems Windows 8.1 is solid step forward.