It's not really "self-service" when I'm paying $50/month for the service. If it's broken it needs to get fixed. Forgive me if you've made it free and I haven't noticed.
My concerns are the same. 5-6 days of lead-time required for a submitting Payroll seems a bit archaic. Sure I could do it, and yes I probably should be that organized, but things are supposed to be getting more flexible, not less flexible. If for whatever reason the person in charge of payroll ends up a couple days behind, so does your payroll, which leads to very unhappy employees very quickly. As I mentioned before, ADP can handle payroll in 24 hours, and I feel like they're a dinosaur of a company, you can still only use their web-portal in IE.
I understand all about focus, and if you feel relying on Intuit is the right decision, then that's fine, but that certainly makes me feel a bit uneasy knowing that a major part of your service offerings are built and rely those of another company. Especially since that company may have a conflict of interest in the future.
The pay dates and periods were a minor issue, it's really the lead-time for submitting payroll the bugs me.
My concerns are the same about Google docs and I consider hour logs and payroll crucial data. It's just too easy to make a mistake storing this information in a spreadsheet.
We do rely heavily on freshbooks for our billing and I'd love to see you integrate into freshbooks time tracking for payroll.
It's not really "self-service" when I'm paying $50/month for the service. If it's broken it needs to get fixed. Forgive me if you've made it free and I haven't noticed.
My concerns are the same. 5-6 days of lead-time required for a submitting Payroll seems a bit archaic. Sure I could do it, and yes I probably should be that organized, but things are supposed to be getting more flexible, not less flexible. If for whatever reason the person in charge of payroll ends up a couple days behind, so does your payroll, which leads to very unhappy employees very quickly. As I mentioned before, ADP can handle payroll in 24 hours, and I feel like they're a dinosaur of a company, you can still only use their web-portal in IE.
I understand all about focus, and if you feel relying on Intuit is the right decision, then that's fine, but that certainly makes me feel a bit uneasy knowing that a major part of your service offerings are built and rely those of another company. Especially since that company may have a conflict of interest in the future.
The pay dates and periods were a minor issue, it's really the lead-time for submitting payroll the bugs me.
My concerns are the same about Google docs and I consider hour logs and payroll crucial data. It's just too easy to make a mistake storing this information in a spreadsheet.
We do rely heavily on freshbooks for our billing and I'd love to see you integrate into freshbooks time tracking for payroll.