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You and I view FPs and FNs differently.

FNs to me are not interesting because they will be studied by the service buyer so there is someone obviously interested in researching it and the market will make sure that FNs are low enough or the service will not make any money. FNs will automatically be solved. Asking about them doesn't even make sense unless you are a buyer.

FPs on the other hand are not important to anyone but potential 'victims' (too strong of a word, but still) and those victims do not have any way to negotiate their position in the process.

By forcing people to use the system by signing up service providers, the company is creating a situation where FPs are a very big deal for those that are flagged as potential fraudsters.

I could care less about FNs since those will be naturally resolved by the market place.

In general, a level of FPs has to be tolerated, even by the most aggressive activists if the company can reduce a lot of fraud, but FPs are still serious.



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