Bought it a few years ago... and I wouldn't recommend it. It was created in a pre-iPad/iPhone era and it's not comfortable to use from anywhere else than a PC.
The problem is that reading their website it seems like it does not support multiple users? If I am going to self-host, I'd rather do it in a way that can support my family and friends.
That's true, but you'll have to recommend something as an alternative instead, since there is only a finite amount of RSS services; I say that as an RSS power user.
I also vouch for Fever. Someone on HN recommended Fever to me when Bloglines initially bit the dust a couple years ago and it meets every need I've wanted from an RSS reader and more. The genius of it's design is that Fever gets more useful the more RSS feeds you subscribe to, which initially seems counter-intuitive, but is brilliant.
Quicktime required for the demo video? Seriously? Sorry, I don't have quicktime installed on this computer, and the days of me installing local applications/plugins to watch video online are over.
I don't know what you mean by customize, but the extent of customization only extends to grouping feeds in folders and choosing how and in which order to display them.
Is the software any less useful because it's not created in a trendy language?
One of the advantages that PHP has is that virtually any cheap web-host in the world can run it. It's not a bad choice to sell a self-hosted product in PHP because of this advantage.
I'm not a huge fan of PHP for many types of projects, but I don't see how it benefits anybody to reflexively hate on something just because of a technology choice.
PHP was such a security nightmare for so long that I am very reluctant to enable it on any box I actually care about. (It could well be better. It's been a long time since I was sysadmining many boxes.) So for a project I have to do the hosting on, language choice still matters to me.
I've worked in RoR, but calling me a huge fan would be a stretch. I have a number of substantial issues with it.
Maybe it's just what I've happened to see, but my impression is th I certainly had to do a lot more upgradingat the PHP platform security issues were more frequent and more substantial than RoR has been. I certainly had to do a lot more upgrading. Maybe it's different these days.
But the major difference I've seen up close is that RoR makes it much easier for average programmers to be productive while still coding securely. If I'm going to be running J. Random Hacker's code on a personal server, I'm going to worry less with Rails.
All that said, I'd also be reluctant to install a Rails app. Just less reluctant than PHP.
PHP and MySQL aren't that bad (and support for them is pretty much guaranteed on every web host).
However, the fact that it supports PHP 4.2 and MySQL 3.23 makes me wonder how old the code base is! Makes me think it's using so many obsolete PHP methods, the deprecated MySQL extension, and is all procedural code (which almost always seems to be spaghetti code with PHP).