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I suspect you're right, dmaclay, but high-profile complaints might inspire more people to complain publically which might build the base for a class-action lawsuit like the one against PayPal. Or maybe reform. (Ha!)

That's my hope, anyway.



Thanks, Amy, for sticking to making your point, and not just going along with the PR game of "Yay, they fixed it, they're great again, group hug!"

Your degree of differentiation (e.g. individuals at Google versus Google, Inc.) does a great service to the community and puts legitimate pressure on Google in a sensible way while avoiding the Internet ad hominem culture.


Thanks. :)




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