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The X-Y Problem (wooledge.org)
17 points by rams on Sept 9, 2007 | hide | past | favorite | 1 comment



Asking "What are you REALLY trying to do?" is generally not a good first response to a user problem, even if it does turn out to be an X-Y problem.

Asking the right question is often difficult, and it doesn't help anyone to become exasperated.




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