Some friendly, unsolicited feedback from looking at your site with my biz dev glasses on would be that it took me a while to work out what problems you solve, and it looks like you do solve an awful lot of them.
Perhaps create a "why us" page, for visitors to quickly work out what you do differently from others? Or a demo video perhaps?
Came here to say exactly this. Looks fantastic, which is exactly what I'd expect from the founder of Squarespace. Took me some reading to work out the value proposition.
Looks very interesting, how does this compare to mixpanel? Is it event based? Can you compare segmented numeric values? This has been a big limitation in mixpanel for me, you can only really do comparisons between event counts, not any numeric values that are attached.
Hi, ollysb. Mixpanel can give you a real deep dive and help you segment your visitors and users at a granular level. SumAll is a connected data platform and helps users gain insight at a broader level by allowing you to aggregate all of your relevant data in one place to see patterns and find insight through data juxtaposition.
Signed up and hooked up AdWords, Analytics and Facebook in 2min for a small social builder game I'm working on (http://www.kogama.com). Waiting eagerly for the data to be imported. First impressions are very good and I like the angle you are attacking the analytics problem (understanding and learning from data, rather than collecting).
That's an ubercool landing page and app interface you've got there. However, I personally felt that nothing on the homepage made me trust SumAll "instantaneously". It was only when I scrolled to the footer of the page, I saw Truste, Digicert certifications mentioned in the footer in small font size.
Though you have some testimonials in there, those never help build an outright trust. I need to be able to trust the SumAll brand before I can start integrating my third party accounts. The accounts are crucial to my business. Some that even have a financial implication.
I would strongly recommend putting a prominent message on the homepage that can help me build the trust in an instant. This would also help you achieve a better conversion rate.
hey vinny. thanks for the feedback on "trust". We have spent a lot of time focused on ensuring we handle customer data securely and have spent an inordinate amount of time on our terms of use and privacy policy (to make them readable, non-legalease and meaningful). With that said none of that helps during conversion. we should probably be more "up front" about it. I'll pass on your comments to the UX team. Thanks.
Now does this work like something like Google Analytics where I can create one account then manage multiple sites per that one login, or do I need to make a new account (with a different email) for each website/client I want to use SumAll with? It looks like I currently I have to create new accounts, but I just wanted to double check if I'm missing something. If that IS the case, you should maybe look at multiple websites under one account for people like me, who want to use analytics on multiple sites without the hassle of dealing with multiple logins! Just a suggestion.
Other than that, it looks great and I can't wait to start trying it out! :)
Hey bluetidepro. After setting up a single account, you can connect multiple platforms - i.e. multiple GA accounts/profiles, multiple Facebook pages, multiple ebay/amazon/shopify/bigcommerce/twitter/paypal/etc. accounts. The SumAll focus is on Connected Data - seeing all of your data in one place.
I found SA quite a while back as a plugin for my shopify store. I started using them right away to track weekly and monthly sales for my store. I was really impressed with how easy SumAll was to use, but never really bothered to visit the site because they sent out gorgeous weekly emails with all the information I needed.
So finding this here is really wonderful. I'm happy to see them moving beyond just tracking sales and on to tracking me. I've hooked up my FB, Instagram, Twitter, Analytics and Shopify information for now.
Thanks Hacker News for featuring us! We're huge fans of your community here at SumAll. If you have any questions, fire away – or email us directly at support@sumall.com.
By the way, if anyone is interested in being an early user of our Bing Ads or YouTube integrations, just send an email to support@sumall.com and we'll set you up as an alpha tester.
1) you'll have to forgive our US-centricity. The page is choking on the special character, so sorry for getting your name wrong. awkward. Our support team forwarded the ticket to our design team. fix in process.
2) we have an unusually high amount of traffic today due to the HN mention, so imports are taking longer than normal. Your twitter data will show up. promise. thanks for the patience.
3) We didn't have Pikwik on the roadmap but I've just added it so it's on the product team's radar.
Just some advice for the dev team: When I connected my Google Analytics account and was asked to select, I went through each section selecting the proper profiles only to find that it had only selected the last profile clicked. I was trying to bulk import profiles to no avail.
Hey jqueryin. Sorry for the design fail. We've had a few other users run into the same thing. We have a batch import mode for both GA and Facebook on the roadmap. Hasn't been spec'd yet so there isn't a timeframe, but I'll add your experience to the ticket. Thanks.
We actually do support Stripe! Sorry for the confusion, we only put the top 14 services we're integrated with on our homepage; the rest you can find on our tour page. Let us know if you have any other questions!
Yes. We had a huge increase in traffic today due to the Hacker News mention, so imports are taking much longer than normal. Rest assured we're up, we're processing data at a furious pace and you'll get an email when the data import is done. in the meantime, thanks for the patience.
This looks rediculously cool and has great potential. Two minutes and I'm up and running.
I'm only hoping you keep your pricing low enough so that hobbiest who aren't doing anything mission critical with the data can stay with it long term ;-)
Some friendly, unsolicited feedback from looking at your site with my biz dev glasses on would be that it took me a while to work out what problems you solve, and it looks like you do solve an awful lot of them.
Perhaps create a "why us" page, for visitors to quickly work out what you do differently from others? Or a demo video perhaps?