It's a defective battery on what amounts to an entirely new type of airplane. The A380 wasn't even a new type of frame, just a bigger one, and it still suffered serious issues. Guess what, it's flying as we speak.
More than social media, it is the traditional media that is making the bad seem ugly. If anything, it would only depend, on technical scrutiny, and not the opinion of people, if Boeing ever decides to kill 787.
https://twitter.com/QuipioApp/status/292098711121715201/phot...
New planes have issues. They'll figure it out. Grounding was the right call for now.