For instance; I don't think LLMs will be replacing Spotify, Facebook, Insta, or Youtube for my parents. They absolutely do not want to purely interact with a blackbox. They want to scroll through songs/shows/etc. they want to tap on it, and have the app do the thing.
Even as a SWE, I have absolutely zero desire to interact with an LLM for everything, but I'm not the litmus. I have found use with these tools for taking on some nested set of tasks, but at no point do I want to give up the app entirely.
I watched someone shop on ChatGPT, and it's far from just typing into a black box. This was not a technical person, they were just using NLP to create a curated feed in real time, with links to "do the thing".
For people who like shopping (not me!), most of it is actually browsing and there is a joy in sifting through options. The OpenAI designers seem to understand this.
It's still terrible or misleading for certain things though.
Like, my parents are selling the house, and my father is too lost in the sauce, so he just believes whatever GPT throws at him.
Apparently, GPT told him that there were 4 house listings in the area and so he asked my why the agency took down our house listing, even though he could have just went to <house_listing_website> and searched for it. Took me 3 minutes to open my phone and disprove him.
I think they are designing an addiction of knowledge. I think people want to feel like they possess all the information at a moment's notice (mixed with misinformation served as fact), without having to spend the effort to look for it
I don't think LLMs will be replacing Spotify, Facebook, Insta, or Youtube for my parents.
That's already happened. The curated feed you see is a machine-learning driven output of an AI model that Spotify calls a "Large Taste Model", supplimented by a host of models trained using Spotify's NEO framework. It might look pretty but it absolutely is the output of AI. I'd bet a fair sum that FB, Insta, and YouTube are also showing you the output of a model now rather than a traditional application.
That's not what I mean, I mean they don't want to pull up chatgpt and type "show me a list of songs that I might like" -> then have chatgpt generate a playback interface for those songs.
(unrelated; but this sort of paradigm would be heinously more expensive)
For instance; I don't think LLMs will be replacing Spotify, Facebook, Insta, or Youtube for my parents. They absolutely do not want to purely interact with a blackbox. They want to scroll through songs/shows/etc. they want to tap on it, and have the app do the thing.
Even as a SWE, I have absolutely zero desire to interact with an LLM for everything, but I'm not the litmus. I have found use with these tools for taking on some nested set of tasks, but at no point do I want to give up the app entirely.