Web is very ubiquitors. Works on desktop, works on phone, works on raspberry pi, works via cli, agent can browse it, human can browse it.
All you need is a url. You can pass via word of mouth.
The problem with web, is it got complex and jammed. So native apps still have an edge in performance and what they can access in platform.
Google and Apple make billions from their app store fees. So they're not too interested in web apps being as powerful and efficient as native apps.
The web is phenomenal though.
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