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Not at work or at home it doesn't:

> Your Internet Provider is not configured for Super HD yet.



> Netflix Super HD requires that your Internet Provider is part of the Netflix Open Connect network.

ARE YOU FUCKING KIDDING ME? What the fuck happened to net neutrality?

The WHOLE POINT of the internet is that you don't have to deal with this sort of shit.

And people wonder why piracy still exists. I can get a 1080p copy of a movie from torrents no matter what ISP I'm on.


Take a chill pill, then read https://signup.netflix.com/openconnect to inform yourself what it's about. Hint: cost savings for Netflix and the ISP. The ISP can even get free storage appliance hardware from Netflix to cut their out-of-network costs for streaming Nextflix content to next to nothing (only needing to cache new content, presumably).

It's equivalent to you complaining about road neutrality should a company only deliver their products via Fedex trucks. The fact that the company chooses to only deliver their goods via Fedex doesn't affect your right to drive whatever street legal vehicle you want on the highway.


No, it's a purely practical consideration.

Within your ISP's network bandwidth is cheap, once it has to move over to other networks then those 5Mbps streams start adding up quite quickly. If 1600 people on an ISP were to steam in HD simultaneously (which really isn't a large number of people for a large ISP) then you're talking about 1GB (thats byte and not bit) of bandwidth every second. There's a reason why content distributions networks like Akamai and companies like Google tend to peer at ISPs as well.

What it certainly isn't is anything to do with net neutrality, and trying to claim that it is is either born of misunderstanding what net neutrality is, or trying to be deliberately obtuse. No one is prioritising one type of traffic over another, nor are they prioritising connections to one website over another. They're simply saying that there are real practical limitations involved in offering certain services, so they're partnering with any willing ISP to offer those services.


It was an amazing let down to see this. Despite my 100mbps connection, I get a line of text that says nothing more than "Ask your ISP to join the Netflix Open Connect Network".

Yeah, uhh, okay. My ISP is the largest in the country. If you can't arrange your content sharing network with them, I'm fairly sure me calling a Tier 1 CSR reading off a scripted dialog is going to make all the difference in the world.


Also, one vote never makes a difference, so why bother?


The point is, and maybe I was vague about it, hence my downvotes:

If Netflix is offering a service and can't even get the largest, most common ISP that their customers use to agree to their "free" peering arrangements to offer even better content, then that appears a little ... disappointing, and not particularly hope-inducing to me.


To be fair: net neutrality as a policy is intended to protect the content providers from unfair pseudo-extortion and competition from the (literally entrenched, and in some cases monopolistic) consumer ISPs. The point was to prevent Comcast from making a deal with Microsoft for fast Bing searches and then squeezing Google, etc...

What's happening here is the opposite: Netflix can't afford the data at the price they're charging, so they cut a deal with Comcast where they (presumably) pay them for the right to cache static content locally. It no less onerous to the consumer, but it doesn't fit the policy goals that net neutrality is designed to enforce.

That said, your last point is dead on. Netflix has invented yet another way of making their service harder and more annoying to use for the poor consumer then The Pirate Bay.


> That said, your last point is dead on. Netflix has invented yet another way of making their service harder and more annoying to use for the poor consumer then The Pirate Bay.

No they haven't.

They're simply offering a 'better' service to a subset of their customers, they're not stopping you from watching a film if you don't use an ISP that peers with them.


"Netflix can't afford the data at the price they're charging, so they cut a deal with Comcast where they (presumably) pay them for the right to cache static content locally."

Ironically, my 105mbps cable connection with Comcast. The SuperHD service tells me to "Ask my ISP to join the Open Connect Network", helpfully.


I believe netflix already caches regular content locally with ISPs.


I assume they'll want to set up edge caches at all the ISPs or something before going live with this, to save on their bandwidth costs?


Piracy still exists because Netflix requires infrastructure to give you very high bandwidth movies at zero marginal cost?


If it costs more, then charge more.

"Piracy is almost always a service problem and not a pricing problem" - Gabe Newell


Imagine the following scenario.

Netflix: Okay, everyone can have HD movies now, but they cost more. Also, only if your ISP supports it because hey these require 5Mbps from edge locations. So it's the same as before just more expensive.

w1ntermute: What the fuck? They want to charge extra money for movies that my ISP is capable of delivering for free? This is why piracy exists.


That's a non sequitur. Why should the ISP have to "support" it in the first place?



Netflix still works fantastically well as a dvd rental service.


>Netflix Super HD requires an internet connection with at least 5Mb/s download. Not all devices can play Super HD. Super HD is only available via Internet Providers that are part of the Open Connect network.

From https://signup.netflix.com/openconnect:

>ISPs can directly connect their networks to Open Connect for free. ISPs can do this either by free peering with us at common Internet exchanges, or can save even more transit costs by putting our free storage appliances in or near their network.

>Major ISPs around the world have already connected to Open Connect, including Frontier, British Telecom, TDC, Clearwire, GVT, Telus, Bell Canada, Virgin, Cablevision, Google Fiber, Telmex, and more.

That sounds like something that would be hard to get an American ISP to agree to, since some have their own offerings (Comcast's stake in Hulu and own Xfinity, for example.)


Yep. Welcome to the beautiful world of BGP peering policies. Lot's of fights, dramas, one-night-stands, and very little transparency on who does what.


Which isn't so different from the cableco/network dynamic we've had forever.


FWIW, EPB in Chattanooga, TN is a part of it.


Cablevision is an American ISP, I believe - at least, they have some service coverage here in New York City.




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