What happened is ordinary people started using computers. In the early days of the industry developers could assume a reasonable ability in their users. As computers and smart phones became ubiquitous they could no longer continue with that assumption. You see reorganising columns as a feature, the average user is totally confused and stopped in their tracks when they do it by accident.
In college during the late 80s, working at the campus computer lab, I remember telling one student that she needed to use the mouse to move the cursor. She lifted it up and waved it in the air.
