Two annoying usability flaws about this website (for me).
1. The article is over 6 pages, each page is too small. 1 - 3 pages would be preferable. There are no next/previous page links, which would provide a larger area to click. There are no print or 'all pages' options. Nice would be a keyboard shortcut to go to the next page.
2. The Olark chat box is positioned right over the main text, which makes it very distracting. There is no option to close it. It would be preferable though if I didn't have to close it, and it was in an area of the page where I could just ignore it. This is a problem with many websites these days, where the user has to find and click a close button in order to use the website.
1. The article is over 6 pages, each page is too small. 1 - 3 pages would be preferable. There are no next/previous page links, which would provide a larger area to click. There are no print or 'all pages' options. Nice would be a keyboard shortcut to go to the next page.
2. The Olark chat box is positioned right over the main text, which makes it very distracting. There is no option to close it. It would be preferable though if I didn't have to close it, and it was in an area of the page where I could just ignore it. This is a problem with many websites these days, where the user has to find and click a close button in order to use the website.