Not a lot of people were clamoring for copilot in their outlook. But NVIDIA are giving money to labs so that they will buy their hardware. Manufacturing demand for their hardware, which is used for more AI, which eager PMs stuff into every crevice they can find and call demand.
ChatGPT was the fastest growing software of all time not that long ago. Citing a bad AI product as evidence for lack of demand is saying the failure of the Homer car was due to the fact that people don't like automobiles.
> ChatGPT was the fastest growing software of all time not that long ago.
Google+ was the fastest-growing social network of all time not that long ago.
When you're one of a pair of VC darlings that have effectively-infinite money because of -in part- handwavy promises to cure cancer and eliminate 90% of payroll everywhere, or if you're an established company that has total control over very widely used consumer products, you can do all sorts of things to manufacture amazing growth numbers.
In the case of those VC darlings, we're seeing their shift towards providing their products that are most expensive to create exclusively to B2B customers and also the shift towards justifying the elimination of most of their R&D expenditure. Every company performs belt-tightening in advance of their IPO, [0] and those two are no exception.
[0] ...which is when their finances will be scrutinized by the public and regulators...
You could have said this about Google's Search product...
How much would the average normie pay if Google suddenly charged? Sure the user-base would drop.
And what? Did Google suddenly become a bad business?
I find it funny how people have these strange and hypocritical viewpoints when it comes to OpenAI and Anthropic when the hyperscalars like Google, Amazon etc, followed these exact same kinds of playbooks for years and years.
I think you, and many LLM fans, have a grossly distorted view of per unit SaaS costs vs per unit current LLM costs.
Google Searches, once the infra setup was finished, were ridiculously cheap. Not the case for OpenAI & co.
Inflation adjusted, launching most of Google's core services (Search, Gmail, Maps, etc) cost less than launching ChatGPT 5. Running them at similar scales is also much cheaper per user.
There is a point at which it's just too much.
Oh, Google and Amazon never had these kinds of humongous losses and they reached profitability much sooner.
> Investing in your customer, what is that if it is not buying demand
It can be manufacturing demand that wouldn't otherwise exist. It can be facilitating demand to come online sooner and smoother. You can't tell which it is by only looking at the transaction; you need to know how many dollars are going into the ecosystem as a whole for purchases of goods and services. Until Anthropic's S-1 lands tomorrow-ish, we won't have that publicly.
