That hasn’t been my experience. The first couple of layers are sort of “inflexible bureaucrat,” but it doesn’t take long to get to an actual human, with authority to act. In my experience, I’m usually on the phone with someone, within a day or so.
That hasn’t been my experience. The first couple of layers are sort of “inflexible bureaucrat,” but it doesn’t take long to get to an actual human, with authority to act. In my experience, I’m usually on the phone with someone, within a day or so.