That's helpful. One wrinkle I'm running into: most of the underlying code is open source, and I've built a minimal platform/MVP on top of it that ships with the open-source library.
So I'm debating between:
1. A self-hosted version where the customer uses their own compute, and we license the platform layer.
2. Hosting it myself and charging for the managed service.
For a first enterprise/consulting customer, would you lean toward self-hosted or hosted?
Also, on the support side, what terms would you look out for? I'm especially concerned about accidentally committing to unlimited support/custom development or infrastructure costs before I know the economics.
So I'm debating between:
1. A self-hosted version where the customer uses their own compute, and we license the platform layer. 2. Hosting it myself and charging for the managed service.
For a first enterprise/consulting customer, would you lean toward self-hosted or hosted?
Also, on the support side, what terms would you look out for? I'm especially concerned about accidentally committing to unlimited support/custom development or infrastructure costs before I know the economics.