Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Go to your bank branch and say I can't access my bank account.


We should be careful to distinguish between "everything goes back to normal" versus "they you move your money to some other bank."

Anywho, you're right that the final example is more-likely to be resolved, thanks to a formal customer relationship backed up by decades of law plus physical locations... but what about Reddit, Facebook, Amazon, Google, etc. where they sometimes don't even have any remotely responsive support system or nearby physical branch?

Basically I'm saying we have some Kafkaesque stuff out there, it isn't sensible or fair, and if someone wants to tweak the nose of the beast they should at least consider the range of what could go wrong.


> what about Reddit, Facebook, Amazon, Google

Just quit them. They're all garbage anyway.


I kinda want my phone to keep working and stuff.

https://news.ycombinator.com/item?id=26390833


Then get a refund and use that money to buy one that doesn't depend on the good graces of a megacorporation to keep working.


That doesn't mean that it will actually be resolved. And do you really want to be doing that with everyone you ever do business with for the rest of your life?




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: