I could be misreading this, but looking at the numbers, it seems that--despite the claim "we didn't estimate this"--basically everything in this is an estimate. It's a little hard to tell though, because the generated prose seems to occasionally contradict or repeat itself.
it's really hard to measure some times. for example, once of the things we have seen is that the specific `workflow-triage` schedule we have have been running much faster and cheaper since we moved some parts of it to use scripts. From our analytics we saw times from ~5min before to ~1 or 2 min now. And in terms of costs we saw +50% reduction.
Why not 90%? because even if it uses the script, that's the "repeatable" part. we still have a reasoning around the output of it, and then deciding how to escalate, which removes the 40% reduction. Still 50% is nice for something we run daily.
