The only way for commoners to reach the actual devs is HN or similar, bug tracke... | Hacker News

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nikanj 46 days ago | parent | context | favorite | on: Safari Technology Preview 248 Released

The only way for commoners to reach the actual devs is HN or similar, bug trackers are as useful as a wishing well.

The odds of Safari devs reading the comments on a Safari-related HN piece is quite high, and reporting long-standing bugs here might actually get fixes

See also: the biweekly ”Microsoft closed my account and is stonewalling me” post here. Those reliably manage to break the customer service blockade

lapcat 46 days ago [–]

> The only way for commoners to reach the actual devs is HN or similar, bug trackers are as useful as a wishing well.

This is untrue for the WebKit open source project. Many of the bugs I've reported via the Bugzilla have been fixed.

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