I think that comment did more harm than good. The problem appears to be that Ubuntu users trusted them to not do things like the shopping lens, and the statement that "you implicitly trust us anyway, so it's okay for us to get your data in this way" seems to be ignoring what their users are complaining about.
Now that many users are rethinking if it is appropriate to allow Canonical to have root on their boxes, that comment may provoke a reaction for some; "you may have root, sir, but I have physical access."
Now that many users are rethinking if it is appropriate to allow Canonical to have root on their boxes, that comment may provoke a reaction for some; "you may have root, sir, but I have physical access."