In most of my old laptops you could replace the memory with a standard philips screwdriver, a 5 minute job even for someone technologically unsavvy.
By requiring a ton of tools and time you are pointlessly making it more difficult (and therefor expensive), regardless of whether the end user repairs it themselves, gets the nerdy kid down the street to fix it or takes it to an Apple store.
By requiring a ton of tools and time you are pointlessly making it more difficult (and therefor expensive), regardless of whether the end user repairs it themselves, gets the nerdy kid down the street to fix it or takes it to an Apple store.