On: Sixty percent of US consumers say 'AI' in brand messaging is a turnoff

[Balooga]

They know, because in their personal capacity, they hate interacting with AI customer service agents from other companies.

But their bonus depends on driving down costs in their company.

[lukan → Balooga]

"They know, because in their personal capacity, they hate interacting with AI customer service agents from other companies."

I believe at a certain level, you have real assistants for that.