Good work ! But how many people would be comfortable installing an agent on a machine or a plugin on web server. Performance and security concerns. It also causes network traffic to send data from server to your cloud.
How is it better than Newrelic.
Sure, not everyone will want to install our agent and people using services like Heroku or AppHarbour wont be able to so we're working on a solution for that right now. Having an agent was the best way for us to launch and show off the features we are trying to push like real-time updates and historical zooming.
Its hard. One possible thing could be to share the source code of the agent with the customers. Before installing they can view the source of the agent.