This is really cool! I wish I had a reason to use it; my "brands" aren't quite there yet.
As far as the pricing goes, how is a "campaign" counted? Does that correspond 1:1 with Twitter accounts? I bet you could charge way more for established brands, even if they only want to monitor a single account... maybe you could price by number of mentions or something similar?
Hi - thanks very much! A campaign is one keyword being tracked and analysed (although it also does other things, like check for journalists tweeting about their industry, and not necessarily their main keyword).
Working out how to charge was actually a pretty interesting issue - I did originally think about splitting it down by number of mentions, but I couldn't find an elegant way to do it. The problem is, most people won't know how many times their brand is mentioned in a month, which could make it awkward as a customer. I quite like the simplicity of the campaigns method - it'll be interesting to see what the customer feedback is like.
As far as the pricing goes, how is a "campaign" counted? Does that correspond 1:1 with Twitter accounts? I bet you could charge way more for established brands, even if they only want to monitor a single account... maybe you could price by number of mentions or something similar?