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Is anyone having the same problem? I don't even know who to complain to??? Very frustrating!!!


Well, what have you tried?


I tried fresh paint which is a Microsoft product.

Yes I have a CC and I have made purchases before even an in-app purchase... It's works... the problem is that it works SOME times.


I actually meant 'what have you tried' in terms of getting help from Microsoft. You said that you don't know who to complain to - what have you tried in order to find out?


Do you have a CC tied to your account?


yes




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