I've been a member for 25 years (yikes, since it was Brickbay) - I'm not sure why Lego company wouldn't have the resources to handle this compared to the prior smaller company.
Watching Held der Steine cured me of all notions that LEGO(R) still has any interest other than milking their brand/reputation. McKinsey leadership will do that to a company, I guess.
Thankfully there's many good (and compatible) competitors now, that get you much more bang for the buck. I'm not that deep into LEGO(R), but it feels they have already lost a substantial portion of goodwill in the power user community, which may be contagious. I certainly wouldn't buy or recommend it to anyone anymore (except used perhaps).
