How is what you linked a business process? Cancer identification is a step in a larger process, specifically the "analyze unstructured data" part that the author alludes to.
AI won't take a shoddy process (say, your process for reviewing and accepting forms from patients) and magically make it better if you don't have an idea of what "better" actually entails.
"Improving a system requires knowing what you would do if you could do exactly what you wanted to. Because if you don't know what you would do if you could do exactly what you wanted to, how on earth are you going to know what you can do under constraints?"
Cancer detection is not a process. That's a discrete step in a process.
My name isn't Russ. Russ Ackoff was a business process optimization leader from the last century -- a contemporary of Deming and the Toyota school etc.
The article mentions other steps are changing due to AI. It's a ship of Thesus result. Multiple steps are changing, some are eliminated, some are still needed, yet the overall name of the process (cancer detection) doesn't change.
Did you read it? Their process is highlighting “interesting” cells, per the article. Human process simply isn’t gone, nor is the “AI” resolving anything beyond “these cells look like other bad cells”.
Do you understand the treatment process, here? I don’t ask that to be shitty, but I feel like you’re hand-waving away the entirety of the process because image detection is interesting.
It smells like a “disrupt healthcare” statement, of which there are many and of which none have any basis or value.
AI won't take a shoddy process (say, your process for reviewing and accepting forms from patients) and magically make it better if you don't have an idea of what "better" actually entails.
"Improving a system requires knowing what you would do if you could do exactly what you wanted to. Because if you don't know what you would do if you could do exactly what you wanted to, how on earth are you going to know what you can do under constraints?"
- Russ Ackoff