Right I did. I guess for those of use that don’t have other human contact those few moments with the front of house are meaningful but for me that’s not the case. But again unless I am going to a nice restaurant I don’t recall having much of any real human contact with the front of house.
It's not important on its own, it just slowly erodes the feeling we live in a society, the reminding that everyone plays a role, even a little one. It lets one get out of their social bubble ever so little, and appreciate that the world is full of people with a life just as rich as their own, which is easily forgotten. I can cook well, I go to the restaurant to be in society; impersonal chains and now impersonal service reduce the experience to functional feeding and are of no interest to me.