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This sounds like a case of "We are in growth mode and will accept any garbage the customer will throw at us" without calculating the tech debt costs.

As someone who is currently there, it's very frustrating place.





Oh just wait till it’s time for your company to stop the ‘growth mode’ shenanigans and get serious about acceptable levels of tech debt and feature bloat. It’s where we are.

You can’t just flip a switch. There is no “Hey, that was fun, but it’s time to start designing these things with a purpose and vision”. Beyond the totally unreasonable expectations that have been set by Product and C-level- you still have the mountain of tech debt that is coming due and changes slow to a crawl or outages skyrocket or both. Plus, hiring has been based on ‘getting things done’, so you have this group of people who are actually really skilled in hacking things together and getting it out the door. It’s tough and calls for an entire culture shift. How do you stop being a reactionary startup and become vision-based and purposeful organization?




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