> but with good observability I am guessing the business notices it more when performance drags for the other 8742 hours of the year
This is really good point that aligns with my experience. Today's event was LOUD and (compared to other incidents) long, but perhaps not really that long compared to the situation you describe that for most businesses is going to be more pernicious.
Business intelligence and analytics-type folks at $DAYJOB are _very_ watchful for the year-on-year deviations and even periods where the prediction lines didn't match up for even just a few hours.
This is really good point that aligns with my experience. Today's event was LOUD and (compared to other incidents) long, but perhaps not really that long compared to the situation you describe that for most businesses is going to be more pernicious.
Business intelligence and analytics-type folks at $DAYJOB are _very_ watchful for the year-on-year deviations and even periods where the prediction lines didn't match up for even just a few hours.