On: How Google takes feedback

[richardkeller]

How do you guys take a screenshot server-side for sites that require a login? Or does this only work for publicly accessible pages?

[pveugen → richardkeller]

Capturing sites that require a login works the same as other pages. We use the HTML output to capture a server-side screenshot.

[antimora → pveugen]

but what if client had a crappy old browser but you rendered with modern browser, which will be rendered differently. Wouldn't be better if feedback contained computed HTML doms and you could render yourself with a given client?

[pveugen → antimora]

The really crappy old browsers won't see the feedback button. We do store and show HTML doms, which helps to debug if necessary, but most of our users collect feedback on such a large scale that it would be too time consuming to offer a manual solution like this.

[SunboX → pveugen]

You could do this client side with https://github.com/niklasvh/html2canvas