Love the rant, answer of course is in the title "Nobody's upset" which isn't really true of course it should be that "Nobody is actionably upset."
Much of this rant is a variation on 'craptialism' [1] and a number of the problems mentioned can be traced back to disk drove based storage. I've got a RAID6 appliance that I store stuff on and realized I was avoiding a lot of these bullets. (such appliances have their own issues of course but that is a different rant)
Its my hope that people will stop 'adding value' with software hacks to things like dishwashers (do we really need a ringtone to tell you its done? really?) focus on function, but that only happens when people actionably respond to these problems. They return them for their money back.
One of the truths in the consumer goods industry is that returns is an excellent signal for going to far. These things live on very small margins to begin with and returns reduce that margin still further. So folks returning 'broken' products incent the manufacturer to fix them. Its a pain though, that I truly understand.
[1] Crapitalism is the effect of racing to the bottom in terms of price to achieve market penetration / dominance. Sadly it often leads to products that are cost reduced to the point of not being functional.
Much of this rant is a variation on 'craptialism' [1] and a number of the problems mentioned can be traced back to disk drove based storage. I've got a RAID6 appliance that I store stuff on and realized I was avoiding a lot of these bullets. (such appliances have their own issues of course but that is a different rant)
Its my hope that people will stop 'adding value' with software hacks to things like dishwashers (do we really need a ringtone to tell you its done? really?) focus on function, but that only happens when people actionably respond to these problems. They return them for their money back.
One of the truths in the consumer goods industry is that returns is an excellent signal for going to far. These things live on very small margins to begin with and returns reduce that margin still further. So folks returning 'broken' products incent the manufacturer to fix them. Its a pain though, that I truly understand.
[1] Crapitalism is the effect of racing to the bottom in terms of price to achieve market penetration / dominance. Sadly it often leads to products that are cost reduced to the point of not being functional.