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robofanatic
14 days ago
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Slack has raised our charges by $195k per year
Can customer service reps take such big decisions on their own without some kind of oversight from the seniors?
rchaud
14 days ago
[–]
"Salesforce CEO Marc Benioff says his company has cut 4,000 customer service jobs as AI steps in: ‘I need less heads’"
https://fortune.com/2025/09/02/salesforce-ceo-billionaire-ma...
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