If you figure out a set of 1000 short words that are not too close to each other and easy to pronounce, four of them gives you a trillion possible combinations. If you window it so that the first word is always the same on a given day and keep a record of that list, you can differentiate a billion combinations in a day and have a good check that the information was gathered recently (or else is a thousand or more days old.) http://www.manythings.org/vocabulary/lists/l/ will get you common words, as a start.
This is especially brilliant in this situation because it would make the OP's website invaluable for over the phone debugging - the (unfortunate) situation in which it is most likely to be used. Numeral lists are anathema to phonecalls.
That's a nice compilation. I used lists from here: http://www.bckelk.ukfsn.org/menu.html to programmatically compile a list for a similar purpose, and a markov-chain based sentence generator that I didn't use because it could generate sensitive stuff occasionally...
Wow, talk about synchronicity... I put up our site doing the exact same thing last night! Design-wise you're definitely ahead, however. :-)
Our version is at http://www.browser-details.com. When you sign up you get your own subdomain - or you define a CNAME under your own domain [premium]. You can upload your logo, define a list of recipients, and your clients can send the browser details directly to one of those recipients/departments.
We still need to change the color scheme (I wanted to launch at the end of the week, so it's straight Bootstrap for now) and finish the translation to German. Also: Premium version!
Feel free to be a beta tester! Also: all the best to the OP, great idea! ;-)
Your design is definitely superior from a usability standpoint. Mad props to the OP for a nice site (though the reports of inaccurate reporting is alarming) but tomorrow I will be going your link to my phone girl. An example is the OP's large logo icon in the center of the page (serves little to no purpose) and the requirement to scroll the page to find extra info. Good on you man!
Edit: suggestion - allow the subdomian feature to work with www in front. A lot of the type of people who will be going to these pages will automatically type www dot in front and it bounces to the homepage. Still of course works, but removes the nifty send button.
Your design is definitely way better in my opinion; much easier to focus in on any specific information immediately (and with no scrolling required).
The only significant usability change I'd make to both sites would be have the one who wants to know the details send a link to a setter URL of a known key (e.g. '/set/foo') which would both display the information to the user and send the information to the server so that '/foo' now persistently displays the same information. That way, any potential user (say, an IT helpdesk person) doesn't require any expectations of the person whose details they want other than the ability to click a link.
Or better, let me sign up for an account and register a named webhook with you, as in, https://aboutmybrowser.com/mysite, that would automatically forward information from anybody hitting it to the webhook url I'd configured at mysite.com.
Yep! That's the next step. We wanted to get the MVP out and get feedback from the community. Please follow us on Twitter to stay updated (again, no bullshit and just product announcements) - https://twitter.com/aboutmybrowser
Yep. That one looks good and showed up in our research as well. In aboutmybrowser, we generate a custom url for you so you can copy the url and share your info easily. No need to copy all the text or enter your email to share the info. Just better to protect your privacy and anonymity.
More of the similar products out there focus on users who want to find out their info (basically savvy users). This is for support agents who want to find out their users' browser info without asking them to go through so much trouble
>No need to copy all the text or enter your email to share the info. //
So a support provider has to send the user to your site. The user then has to copy the URL, paste it in to a message, lookup the person making the request for the details and forward them. The requester has to then go to your site and enter the URL in order to retrieve the details.
Most of my tech support requests come in via email anyway. I send them to supportdetails.com, and they're very happy to send me an email. We have a tech-savvy userbase, so usually they say they liked it so much they'll use it themselves.
We used that as a jumping off point when we created my company's support portal. We added a contact form and text box for the user to describe the issue, as well as the option to attach a screen shot. Once submitted it creates a ticket in our support system.
It has allowed us to troubleshoot issues quicker without having to do the back and forth of trying to get our customer to figure out what OS or browser they are running.
That's an interesting Firefox logo you're displaying. Rather than featuring the generic "Planet Mozilla" globe, it appears to be using a map of Earth centered on Japan. The fox looks a bit sleeker as well.
the official icons for all the browsers have licenses that allow them to be used anywhere, as long as they are only used to refer only to their official product (i.e. you can use the firefox logo anywhere you want, as long as you only use it to mean firefox and not some other product)
IANAL, but i believe that creative reproductions like the ones you are using violate the trademark of the actual icon owner, and they certainly violate the branding guidelines of all the browsers in question.
Just use the official icons: it's clearer for your users, and it is what the browser vendors want you to do.
As geeks, we tend to forget sometimes how trivial questions such as "What browser are you using" leave some users completely stumped. Heck, there may be so many people who do not even know the meaning of a browser. This seems a simple yet great way to get the required info. Kudos!
Love it, I forwarded it to our QA and support team. One problem seems to be since the url bar is automatically updated (redirect?) with the current results people ended up bookmarking it instead of the just "aboutmybrowser.com" so they saw FF come up as a result in IE and such when opening in other browser.
Seems nice. A couple of things:
1) It would be cool if it gets shorter urls so it would be usable on phone.
2) It detects Safari on Linux for me. Im using Konqueror. https://aboutmybrowser.com/848858317
For Firefox on OS X, at least, it seems to be reporting the resolution of the display which the window is mostly on.
I think this corresponds to the display which holds the backing store for the window, but I'm not sure -- if you drag a window between a HiDPI display and a normal display, for example, it's rendered as a HiDPI window if it's mostly on the HiDPI display, and vice versa.
I agree that I don't know if it's possible to do the "right" thing, or even exactly what the "right" thing would be.
I'm not really sure if it's a glitch in the tool or that the resolution is (deliberately?) misreported by my browser, but on my iPad 3 it reports 1024x768.
A nice extension to this would be to add some kind of database of popular mobile devices, so you can detect the device type from the reported attributes. I think you coud extract some interesting device usage statistics out of it.
Suggestion: Check the version against the latest release and kindly notify visitors if a newer release is available. Provide the link to make it easy to upgrade.
I've often had family and friends ask me why some site or service doesn't work but they don't know if their browsers are up to date. I would love to start by directing them to a site like this and telling them to upgrade if they aren't using the latest version of their browser.
I don't know how easy it is (or if it's even possible) but it would be really useful to detect what add-ons are enabled. Things like Adblock, Flashblock, cause a lot of trouble and some users don't even know that they have them installed.
I also wonder whether it's possible to detect whether Flash is actually enabled. I disable the Flash plugin on Chrome by default, but tools like this generally don't pick up on that.
Ah, I probably could have been more clear. I was expecting (hoping) for more information. It doesn't seem to have anything wrong, but it would be great if it was possible to get a more detailed version number, like 8.0.6001.18702.
If you access a direct link (to someone's browser info) the page should make it clear that it's not your browser you are visiting. Now it says "share your browser info" even if you opened some other url.
works nicely for me in firefox/opera, but doesn't do too well in anything else... although I'd doubt you'd need to worry about them too much, still, it's always nice to see apps like this fail gracefully, if you had a 'this particular browser isn't supported' type message rather than 'something went wrong'
You don't make a great use of screen space. On my laptop, the very bottom thing on the page I can see is a giant 'chrome' logo. I initially assumed all you were doing is displaying the icon of my web-browser. 2/3 of the screen height is basically empty, apart from one tiny text box.
You should be grabbing this on your contact us page for your technical support enquiries and then, in your message to whomever gets the requests, add a bit add the bottom with 'for technical support use' followed by the browser information.
Any modern version of Windows will show up here as "Windows NT". I think you should be able to determine the correct version through the user agent string. "Windows NT 6.2" is Win8, 6.1 is Win7, 6.0 is Vista.
One thing that has become standard practice for me is to have any "contact us" forms or error reporting pages automatically include all of this information when sending messages. I also generally record persist the browser information on important "events" such as registration and login, so I can refer to it if I need it later.
You don't need it most of the time, but it saves so much time to not have to bother asking for it.
Update: The page did eventually load and worked properly. I looked at your page source and found Facebook and Google Plus, which are both blocked here - that would probably be what was stopping it working before. Perhaps you should load these asynchronously, instead of waiting for them to load / time out before updating the information?
Thanks for reporting this. Only when we started working on this we realized how complex user agent string parsing is. We will be improving it with all the feedback so you can expect things to be better in a day or so.
It does the same thing for me - i'm browsing on my primary monitor, but it reports the resolution of my leftmost monitor. I'm guessing there isn't much that can be done other than file a bug report with whoever makes your browser.
I take it you've never done support or tried to fix a users issue?
Trying to find out what browser and version a user has can often be like pulling teeth if they're not an experienced internet users; being able to link them to a page and get all the info you need without a miscommunication is a godsend.
I noticed that in Chrome too, but with 'click to play' turned on for plugins in the preferences... Not sure if it's a good or bad thing actually, since I'd rather sites assume I'm displaying flash so that I can continue blocking the flash content they want to show me, rather than them displaying it via other means.
Sorry to disappoint you. This is just a MVP and we will be adding a lot more stuff (including Java detection) in the coming weeks. Please follow us on Twitter to stay updated (since we don't want to capture your email address)