On: 95% of Companies See 'Zero Return' on $30B Generative AI Spend

[Jolter]

Perhaps doing this suggested auto-summarizing would be what finally solves that problem?

[josefx → Jolter]

Is doing that going to be cheaper than not doing it?

[bmicraft → josefx]

Maybe, if it means people spend less time on calls (because their problem got solved sooner?)