I am a bit conflicted about this story, because this was a case when the hallucination is useful.
Amateur musicians often lack just one or two features in the program they use, and the devs won't respond to their pleas.
Adding support for guitar tabs has made OP's product almost certainly more versatile and useful for a larger set of people. Which, IMHO, is a good thing.
But I also get the resentment of "a darn stupid robot made me do it". We don't take kindly to being bossed around by robots.
How is being bossed around by robots any worse than being bossed around by people?
Over the last year, on average, I've had much more luck logically reasoning with AIs than with humans.
I really don't see any good reason against replacing some product managers with AIs that actually talk to individual users all the time and synthesize their requests and feedback. You should still probably have a top-level CPO to set strategy, but for the day-to-day discovery and specification, I would argue that AIs already have benefits over humans.
Amateur musicians often lack just one or two features in the program they use, and the devs won't respond to their pleas.
Adding support for guitar tabs has made OP's product almost certainly more versatile and useful for a larger set of people. Which, IMHO, is a good thing.
But I also get the resentment of "a darn stupid robot made me do it". We don't take kindly to being bossed around by robots.