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Talked about in what way? The text you quote says that error messages "may have negative impacts" on people, which seems undeniably true.





Nice sounding "non-negative" error messages also have a negative impact on people, in that they can't fix the problem, because the message isn't precise enough.

Yes. This is what she pointed out in that quote you just gave.

Huh, I was stating the opposite of the original claim, was about negative short messages while I was talking about the then introduced "user-inclusive" long messages.



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