I had two experiences at Apple Stores, both have been fairly good
In one of them I managed to get good service even when the store was crowded (like Florida Mall crowded between xmas and new year). You use the iPad in the tables to join a queue, it may take some time, still it works.
In one of them I managed to get good service even when the store was crowded (like Florida Mall crowded between xmas and new year). You use the iPad in the tables to join a queue, it may take some time, still it works.