"Oh, hey, I was one of the ones who attacked you, your site, host, business.
You got shut down, even though you did nothing wrong… Sorry."
I'm paraphrasing, but that was pretty much it. No regret, no "what can I do to help?", "I'll try to correct the disinformation I spread", just a literal "I'm sorry." The end.
I doubt I read books by anybody so clueless, but just in case, I'd like to know which authors not to buy.