On: Go out, talk to your users

[baseh]

I like the simplicity of your feedback form. But is there a reason for not having the feedback form for non-registered users ? Maybe spam? All contact links are just email@ links

[jorde → baseh]

We haven't really thought about this. I think we and users get most out of the discussion if user has actually tried the app.

There are times went people email us or tweet to us before trying the app.

[ersii → jorde]

I'm curious to ask, have you gotten any feedback from users who are interested - but havn't actually signed up/used the product?

[jorde → ersii]

Almost every week I think. They are mostly asking about differences to other products etc