Not all suburbs are built the same. My dad grew up in suburban Cleveland in the 50s, which has a bunch of some of the very earliest style of suburbs. When I have been there, and from what I remember my dad telling me, there was actually a pretty decent community there despite it being a suburb.
Personally having been there, and also many suburbs in the rest of the US, I think it's more complex than just "typical suburban problems are inherent to the suburban environment". That is to say, very early-style suburbs like Eastern Cleveland, suburbs of major cities like NYC, suburbs of smaller cities like Cincinnati, cities that are almost entirely suburban like LA or San Jose, and very old/organic suburbs like the gold coast of Connecticut are all completely different from each other.
Even within places like Cleveland or New York, the time period in which the suburb formed (50s-60s suburbs are completely different from 2000-2010's suburbs) and the circumstances of how it formed (it could be completely organic and decentralized, totally centralized in a big development project, organized as a purely residential community with hoa fees and gates and community pools/golf clubs, or organized as a natural extension to the city and include spaces for business and schools) make it so that two places can both be suburban but have very different problems.
And then of course you have demographics as a major confounding variable. In suburban Cleveland in the 50s and 60s almost every house was occupied by a nuclear family with school-aged kids, most men were actively employed (mostly unionized blue collar workers in eg steel). But the rust belt happened, people started living longer and stopped having so many kids, upper middle class people started preferring bigger houses, etc. so now that community is significantly more elderly, fragmented, and not really upper-middle-class any more despite the suburb itself not changing much. Similarly, Palo Alto is not really built that differently from many nice parts of Florida, but the culture is completely different from the physically-similar communities in Florida, because one place has lots of upwardly mobile people in tech/finance/affiliated with Stanford, and the other is a retirement destination.
I guess my point is that "suburban problems" are oftentimes just "problems in suburbs" or "a problem in that suburb" or "a problem with that kind of suburb", not "problems with suburbs in general". Suburbs can have a sense of community but their residents need to want that and make it happen.
And just as true: being a city does not by itself make for good communities. Residents need to want to make that happen—as in this story in TFA. If they don't want it, most cities are just as poorly designed for more-than-cursory spontaneous interaction as most suburbs.
Personally having been there, and also many suburbs in the rest of the US, I think it's more complex than just "typical suburban problems are inherent to the suburban environment". That is to say, very early-style suburbs like Eastern Cleveland, suburbs of major cities like NYC, suburbs of smaller cities like Cincinnati, cities that are almost entirely suburban like LA or San Jose, and very old/organic suburbs like the gold coast of Connecticut are all completely different from each other.
Even within places like Cleveland or New York, the time period in which the suburb formed (50s-60s suburbs are completely different from 2000-2010's suburbs) and the circumstances of how it formed (it could be completely organic and decentralized, totally centralized in a big development project, organized as a purely residential community with hoa fees and gates and community pools/golf clubs, or organized as a natural extension to the city and include spaces for business and schools) make it so that two places can both be suburban but have very different problems.
And then of course you have demographics as a major confounding variable. In suburban Cleveland in the 50s and 60s almost every house was occupied by a nuclear family with school-aged kids, most men were actively employed (mostly unionized blue collar workers in eg steel). But the rust belt happened, people started living longer and stopped having so many kids, upper middle class people started preferring bigger houses, etc. so now that community is significantly more elderly, fragmented, and not really upper-middle-class any more despite the suburb itself not changing much. Similarly, Palo Alto is not really built that differently from many nice parts of Florida, but the culture is completely different from the physically-similar communities in Florida, because one place has lots of upwardly mobile people in tech/finance/affiliated with Stanford, and the other is a retirement destination.
I guess my point is that "suburban problems" are oftentimes just "problems in suburbs" or "a problem in that suburb" or "a problem with that kind of suburb", not "problems with suburbs in general". Suburbs can have a sense of community but their residents need to want that and make it happen.