On: Google crackdown catches innocent devs in the crossfire

[crag]

Oh so you have to join Google +? And then send a message to a few profiles; hoping you get a response?

That's now good customer service.

[ori_b → crag]

That's not what he said. What he said was that there exist customer advocates. You can see this for yourself by finding them on Google+ and looking at how they chose to advertise their job description.