Hacker News
new
|
past
|
comments
|
ask
|
show
|
jobs
|
submit
login
robjan
4 months ago
|
parent
|
context
|
favorite
| on:
The Startup CTO's Handbook
Ideally there should be some first line who deals with BAU customer support but completely separating value delivery from support bakes moral hazard into the org design.
Consider applying for YC's Fall 2025 batch! Applications are open till Aug 4
Guidelines
|
FAQ
|
Lists
|
API
|
Security
|
Legal
|
Apply to YC
|
Contact
Search: