Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Ideally there should be some first line who deals with BAU customer support but completely separating value delivery from support bakes moral hazard into the org design.



Consider applying for YC's Fall 2025 batch! Applications are open till Aug 4

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: