improving the user experience of its products and services
In theory, employee QA and customer bugs/radars serve the same function, minus transparency on the reasons for action or inaction.
If each annoying bug was a tradeable financial instrument, then annoyance could be quantified and fixes incentivized.
In theory, employee QA and customer bugs/radars serve the same function, minus transparency on the reasons for action or inaction.
If each annoying bug was a tradeable financial instrument, then annoyance could be quantified and fixes incentivized.