I think their history of breaches indicates that they are slow to learn from thier mistakes made in securing their customer's PII and as a result I am obtaining my cellular service from a competitor.
Though that competitor has also suffered data breaches, moving to another service makes no logical sense to me since it seems that none of them have a deep commitment to data security since the cost of noncompliance is too low. If meaningful penalties were mandated, something that is unlikely to happen in the current anti-consumer, deregulatory environment, then it would make sense to switch to a provider that has a strong commitment. Otherwise you might as well stay with your current provider.
T-Mobile did get hit annually between 2017-2020 making it appear to a casual observer that perhaps they were just selling the data with their low prices serving as a loss leader and making up the difference by selling everything that they could scrape from customer services annually.
It's a cynical take, I know. It keeps me from switching though.
Though that competitor has also suffered data breaches, moving to another service makes no logical sense to me since it seems that none of them have a deep commitment to data security since the cost of noncompliance is too low. If meaningful penalties were mandated, something that is unlikely to happen in the current anti-consumer, deregulatory environment, then it would make sense to switch to a provider that has a strong commitment. Otherwise you might as well stay with your current provider.
T-Mobile did get hit annually between 2017-2020 making it appear to a casual observer that perhaps they were just selling the data with their low prices serving as a loss leader and making up the difference by selling everything that they could scrape from customer services annually.
It's a cynical take, I know. It keeps me from switching though.