The implied incentives around a private equity investment depend on established sticky revenue streams and long term contracts, and then being able to optimize costs against those flows.
There are enterprise products and platforms owned by PE firms whose support is outrageously poor because it is a cost against limited growth, and the locked in contracts mean there are no market forces to pressure them to change.
I'm proposing a heuristic for IT purchases that treats PE ownership as a risk to be avoided, but I would like to find counter examples of PE owned products that meet expectations and don't suck.
A set of tools for managing migrations away from them to "de-PE" a company's infra seems like it could become a viable enterprise services play.
